Parker&Brooks – Shipping Policy
At Parker&Brooks, we are committed to providing a smooth and hassle-free shopping experience. Below you will find our shipping policy, which includes processing times, delivery estimates, and important shipping information for our customers in the United States
1. Order Processing & Delivery Times
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Processing Time: Orders are typically processed within 1-3 business days (Monday to Friday).
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Transit Time: After processing, deliveries usually take 7-11 business days.
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Order Cut-off Time: Orders placed before 11:00 PM GMT-08:00 will be processed the same day.
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Estimated Total Delivery Time: You can expect your order within 8-14 business days (Monday to Friday).
2. Shipping Information
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Shipping Method: We offer standard shipping within the United States.
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Shipping Costs: Free shipping on all orders
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Delivery Address: Orders are shipped to the address provided at checkout. Please double-check your details to avoid delays.
3. Order Changes
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Change Window: You may modify your order within 1 hour of placing it.
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How to Change: To request an order change, please email us as soon as possible at support@parkerandbrooks.com
4. Cancellations
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Cancellation Window: You may cancel your order within 1 hour of placing it.
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How to Cancel: To request a cancellation, please email us as soon as possible at support@parkerandbrooks.com
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Refunds: Approved cancellations will be refunded in accordance with our Return and Refund Policy.
5. Lost or Delayed Packages
If your order is delayed or lost, please contact our support team at support@parkerandbrooks.com, and we will resolve the issue as quickly as possible.
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details. Please allow 24-48 hours for tracking updates to appear.
7. Incorrect Address
Please make sure your shipping details are correct before completing your purchase. Parker&Brooks is not responsible for orders shipped to incorrect addresses. If you need to update your details before shipping, please contact us at support@parkerandbrooks.com. Additional fees may apply for address corrections after dispatch.
8. Refused, unaccepted, or uncollected parcels
If a parcel is refused, not accepted upon delivery, or remains uncollected and is returned to us, we reserve the right to deduct a processing fee of $15 from the refund. This fee covers the shipping and handling costs incurred.
9. Estimated Shipping Times
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Order Cut-off Time: 11:00 PM GMT-08:00
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Processing Time: 1-3 business days (Monday to Friday)
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Transit Time: 7-11 business days (Monday to Friday)
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Estimated Total Delivery Time: 8-14 business days (Monday to Friday)
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Shipping Origin: Please note that all orders are shipped directly from our warehouses outside of the United States. The estimated delivery times provided take this international shipping into account.
By placing an order with Parker&Brooks, you agree to the terms outlined in this Shipping Policy. For further questions, feel free to contact us.
Contact Us
If you need assistance, please contact our customer support team:
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Email: support@parkerandbrooks.com
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Phone: +18582248349
We appreciate your trust in Parker&Brooks and look forward to serving you.
